Free Initial 20-Min Consultation
Empowering you to stand on your own two feet.
Warm, empathetic Christian telehealth counseling for anxiety, depression, chronic illness, and families across Australia. You are not lost—you are here.
Claim Your Initial Free 20-Min Consultation
Meet Your Counselor
Meet Chantel
Founder of Five Sparrows Wellbeing
Counseling built on genuine empathy.
Inspired by the biblical promise that God cares for even the smallest sparrows, our approach provides a safe space where you can find relief and lasting peace.
Lived Experience
You don't have to explain the heavy emotional toll of your journey. Receive guidance from a counselor who has personally navigated chronic illness, caregiving, and the complexities of blended families.
A Natural Listener
Experience warm, empathetic support from a lifelong listener who provides a comforting environment, but isn't afraid to gently challenge you when it is time to grow.
Chronic Illness
Navigate the heavy emotional toll of illness and caregiving with a counsellor who truly understands through personal experience.
A Natural Listener
Experience warm, empathetic support from a lifelong listener who provides a comforting environment, but isn't afraid to gently challenge you when it is time to grow.
Onboarding Step
Support starts with
a simple conversation
We’ve made the process simple and personal, so you can access the right support with confidence.
Step 01
Book Online
Schedule a full session or a free 20-minute consultation directly through our calendar. No immediate payment is required.
Step 02
Simple Forms
Keep an eye on your inbox for a quick email containing your basic intake and consent forms to complete before we meet.
Step 03
Begin Healing
Connect via telehealth from anywhere in Australia and start working toward a place where you no longer need counseling.
Service
Support, matched
to how you actually live.
Specialised counseling focused on helping you find a little relief from the very first step.
Anxiety
Inspired by the promise that God provides for us, we help you find freedom from worry and peace in the small moments of every day.
Depression
Compassionate support and a safe space for when you feel overwhelmed or caught in a spiral.
Chronic Illness
Navigate the heavy emotional toll of illness and caregiving with a counsellor who truly understands through personal experience.
Family & Couples
Empathetic, honest guidance to help you navigate marriages, co-parenting, and the unique dynamics of blended families.
FAQ’s
Questions about counseling? We’re here to help.
Find answers to common questions about our counseling services, how it works, and what to expect when getting started.
How are sessions delivered?
Sessions may be delivered by:
• Phone
• Video Conference (Teams, Zoom, Skype, or you may submit a request for another platform to be considered)
How long are the sessions?
A free get-to-know-you session is available for both Counselling (including NDIS Counselling) and Life Coaching. These sessions go for 20 minutes. All PAID sessions for both Counselling and Life Coaching are 50 minutes long.
How do I book a session?
Please complete the online Booking Form or speak directly with your FSW therapist if you are already seeing one.
Can I get a refund if I have connectivity issues during my session?
If you experience significant technical issues during your session, your therapist or coach may suggest alternate devices or methods (such as moving to phone call if you are doing video conferencing, or vice versa). If, after trying these things, you are unable to effectively have a coaching or therapy session, please contact us. Your therapist or coach will also make a note on your file that the session was interrupted and unable to continue due to connectivity issues.
How do I cancel or reschedule a session?
You can cancel or reschedule a session via the links in your appointment confirmation email or by emailing your therapist or coach directly. Alternatively, you may also email our Admin Team at [email protected]. Please make sure you read the Cancellation Policy before cancelling your session.
What is the Cancellation Policy?
Our Cancellation Policy requires 24 hours notice before the appointment to get a full refund. Alternatively, you may wish to simply reschedule. If you cancel within 24 hours of your appointment or are a no-show, there may be a fee payable.
What happens once I've booked my session?
You will receive a confirmation email with the details of your appointment. You will receive another email reminder 24 hours before your appointment.
If this is your first session, you will receive the Therapy Agreement Form to sign and the Confidential Basic Information Form to complete prior to your session. If you cannot complete it before your session, or prefer a hard copy, please do not worry. Let your therapist know and they will go through it with you in your first session. You will receive a confirmation email with available time slots for you to choose from. Simply reply to that email with your preferred time.
Ready to stand on your own two feet?
Not sure where to begin? We’re here to listen, answer your questions, and help you explore the right care and support options.
Empowering you to stand on your own two feet.
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